Privacy Policy
Outfest Fusion (“Outfest Fusion”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal data through your access to and use of the outfestfusion.com website. We process personal information in accordance with applicable privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other data protection laws. We believe in transparency, user control, and respectful handling of personal data.
1. Scope of this Policy and Our Role as a Data Controller
This Privacy Policy applies to your interaction with outfestfusion.com and the services offered through it, including browsing, account registration, event participation, and communications with our team. Outfest Fusion acts as the “data controller” under GDPR when determining the purpose and means of processing your personal data.
2. Categories of Personal Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
Data automatically collected during your visit to outfestfusion.com, including but not limited to: IP addresses, browser type and version, geographic location, time zone settings, website navigation patterns, session duration, pages visited, and interaction logs.
b. Account Data
Personal data provided upon account registration or login: full name, email address, mailing address, telephone number, and user ID credentials.
c. Profile Data
Information related to your user preferences, event participation, behavioral interactions on our platform, favorites, and browsing history.
d. Communication Data
Records of your interactions with us, including email correspondences, customer support inquiries, contact form messages, and responses to surveys.
e. Technical Data
Device-specific information, such as hardware configuration, operating system and version, device identifiers, browser plug-ins, language settings, and mobile network details.
f. Transaction Data
Details relating to purchases or ticket reservations, including payment confirmations, billing addresses, transaction history, and delivery information where applicable.
g. Preference Data
Choices specific to your communication preferences, marketing opt-ins or opt-outs, interests in certain events or genres, and engagement with promotional content.
3. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds under applicable privacy laws:
– Consent: Where you have provided your clear and affirmative consent (e.g., signing up for newsletters).
– Performance of a Contract: When processing is necessary to fulfill an agreement with you (e.g., event ticket purchases).
– Legitimate Interests: For purposes such as service improvement, communication, and fraud prevention where such interests are not overridden by your rights.
– Legal Obligation: To comply with legal or regulatory obligations (e.g., tax reporting, law enforcement requests).
4. Your Rights
Under privacy laws, particularly the GDPR and CCPA, you have several rights regarding your personal data:
– Right of Access: Request details of personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete information.
– Right to Erasure (“Right to Be Forgotten”): Ask us to delete your data where appropriate.
– Right to Restrict Processing: Object to or request the restriction of data processing in certain scenarios.
– Right to Data Portability: Request to receive your data in a structured, machine-readable format or transfer it to another controller.
– Right to Object: Withdraw consent or object to processing where we rely on legitimate interest or direct marketing.
– Do Not Sell My Personal Information: Under CCPA, California residents have the right to opt out of the sale of personal data. Outfest Fusion does not sell your personal data for monetary or other valuable consideration.
To exercise any of these rights, please contact us at [email protected].
5. Security Measures
We implement comprehensive technical and organizational safeguards to protect your personal data, including but not limited to:
– Data encryption both in transit and at rest
– Secure server environments and firewalls
– Access restriction to authorized personnel only
– Routine security audits and vulnerability assessments
– Regular employee training on privacy and data protection
– Frequent data backups with integrity checks
Despite our best efforts, no digital transmission or storage system can be entirely secure. We thus encourage you to remain vigilant and report security issues to us immediately.
6. International Data Transfers
Your data may be transferred, stored, and processed outside of your country of residence, including jurisdictions that may not offer the same level of data protection. Where such international data transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or reliance on adequacy decisions. We comply with local laws to safeguard your rights and data wherever you are.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected:
– Usage and Technical Data: Retained for up to 12 months for analytics and security auditing
– Account and Profile Data: Stored until deactivation or deletion of your account plus 36 months
– Communication Data: Retained for 36 months to maintain service continuity and support history
– Transaction Data: Stored for 7 years to comply with financial and legal obligations
– Preference Data: Maintained until you change your preferences or withdraw consent
Afterward, your data will be securely deleted or anonymized.
8. Cookie Policy
We use cookies and similar tracking technologies on outfestfusion.com to improve your browsing experience and understand how users interact with our services. Cookies are classified as:
– Essential Cookies: Necessary for full functionality of the website (e.g., authentication, session security).
– Functional Cookies: Enhance usability by remembering your preferences.
– Analytical Cookies: Help us understand site performance and usage through tools like Google Analytics.
– Performance & Targeting Cookies: Used for marketing optimization and to tailor content.
9. Cookie Management & User Consent
In accordance with GDPR and CCPA, we offer full transparency and control over your cookie preferences. Upon visiting outfestfusion.com, you are presented with a consent banner that allows you to manage your cookie settings. You may alter these at any time through your browser settings or by accessing our cookie control panel on the site. Under CCPA, users may also opt out of sales or sharing of certain information collected through cookies.
10. Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under the age of 13, please do not submit any personal information to outfestfusion.com. In the event we learn that personal data has been collected from a child under 13 without verified parental consent, we will take immediate steps to delete that information.
11. Updates to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technologies, or legal obligations. When changes are made, they will be reflected on this page. Where required by law, we will notify you of material changes and ask for renewed consent if applicable.
12. Contact Us
If you have questions about this Privacy Policy, concerns about your personal data, or wish to make a data rights request, please contact us at:
We are committed to resolving any issues in a timely and transparent manner and welcome your questions or feedback regarding our privacy practices.
At Outfest Fusion, we are committed to ensuring compliance with all applicable data protection regulations and to protecting the privacy of our community. For any privacy-related inquiries or to exercise your data rights, we encourage you to reach out using the contact details provided above.